Representante de Servicio al cliente
Los representantes de servicio al cliente ayudan a los clientes con sus preguntas, les dan información sobre productos y servicios. Al ayudar a los clientes a entender el producto y responder preguntas sobre sus servicios.
Ven y trabaja con nosotros y se parte de nuestra gran familia. Estamos buscando personal.
Here at AZODR.We are hiring a Customer Service Associate to help us keep growing. If you’re dedicated and ambitious, AZODR is an excellent place to grow your career. Don’t hesitate to apply.
ResponsibilitiesRespond promptly and professionally to incoming customer inquiries by telephone.
Maintain updated knowledge of the organization’s products, services, and customer service policies
Document customer interactions when necessary, compiling documents and forwarding information to interested parties
Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
Assist clients by demonstrating the use of goods and programs and answering any questions they may have
Establish and maintain good rapport with customers by using positive language and anticipating their needs
A friendly and welcoming manner with clients and other members of the customer service team
Extensive knowledge of the company’s policies, procedures, goods and services
Ability to explain complex concepts in a clear, simple manner to customers
Must be fluent in English and Spanish both verbal and written
Excellent organizational and multitasking skills
Ability to maintain a calm and polite manner in stressful situations
Willingness to cooperate with customers and management to resolve any issues that may arise.
Must be able to pass a criminal background check.
Career growth opportunities
Paid Vacation after 1 year
Health insurance Benefits offered after 90 days
Referral bonus for active employees
Monthly performance bonus