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Customer Service Representative

Full Time

Solid Source Global Solutions S.R.L.

Outsourcing Services.


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– The role of a customer service Representative is to handle inbound and outbounds calls and answer all customer inquiries and process payments.
– You should follow up to customer inquiries by taking specific action in a timely manner
– Agent will respond to routine inquiries in a customer-oriented phone operations environment by following standard scripts and procedures.
Requirements

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*Must possess a strong work ethic, and have a team player mentality.
*Must maintain a high level of professionalism and respectful attitude with all contacts, both internal and external.
*Proactive
*Multitask
*Service Oriented
*Computer Skills
*100% English language skills- both verbal, written and comprehension in advanced English.
*Have the ability to ask questions and identify problems
Indispensable


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•  Nivel académico de Estudiante Universitario
•  Inglés: dominio del idioma (nativo ó 2do. idioma)
•  Requiere residencia actual en Santo Domingo, República Dominicana
•  Responder las siguientes 4 preguntas:
•  – Do you have experience in call centers?
•  – Do you have experience in customer service?
•  – What is your work availability? (Schedule)
•  – From 1-10, how would you rate your English speaking skills?


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Para solicitar este trabajo envía un correo electrónico con tus detalles a jenny.ssgs@gmail.com